[Bioperl-l] directing questions to the list via the module template
Mark A. Jensen
maj at fortinbras.us
Fri Feb 20 09:45:35 EST 2009
Ok- Here's the text I'll add to relevant modules:
# Please direct questions and support issues to <bioperl-l at bioperl.org>
# Cared for by...
and a new =head2 under FEEDBACK:
Please direct usage questions or support issues to the mailing list:\
L<bioperl-l at bioperl.org>
rather than to the module maintainer directly. Many experienced and
reponsive experts will be able look at the problem and quickly
address it. Please include a thorough description of the problem
with code and data examples if at all possible.
this between "Mailing Lists" and "Reporting Bugs".
I will also update the templates in bioperl.lisp, if that's cool with Heikki-
----- Original Message -----
From: "Chris Fields" <cjfields at illinois.edu>
To: "Hilmar Lapp" <hlapp at gmx.net>
Cc: "Mark A. Jensen" <maj at fortinbras.us>; "bioperl list"
<Bioperl-l at lists.open-bio.org>
Sent: Friday, February 20, 2009 12:19 AM
Subject: Re: [Bioperl-l] directing questions to the list via the module template
> Same here. Shouldn't be too hard to do.
> On Feb 19, 2009, at 9:45 PM, Hilmar Lapp wrote:
>> Sounds certainly good to me. -hilmar
>> On Feb 19, 2009, at 10:34 PM, Mark A. Jensen wrote:
>>> Core -
>>> It seems like the off-list questions come (not unreasonably) from the the
>>> # Cared for by P. Hacker <ph at bugfree.com>
>>> which is right at the top of most modules. In the FEEDBACK pod section,
>>> bioperl-l is mentioned in the context of "comments", "suggestions", and
>>> "General discussion", but the issue of support isn't explicitly mentioned.
>>> Should the template look more like
>>> # Please direct questions and support issues to bioperl-l at lists.open-bio.org
>>> # Maintained by P. Hacker ph at bugfree.com
>>> with the support issue reiterated in the FEEDBACK section?
>>> I would be willing to work on an update of the trunk if the idea
>>> sounds good to all.
>>> Bioperl-l mailing list
>>> Bioperl-l at lists.open-bio.org
>> : Hilmar Lapp -:- Durham, NC -:- hlapp at gmx dot net :
>> Bioperl-l mailing list
>> Bioperl-l at lists.open-bio.org
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